Política de reembolso

Return & Refund Policy

Made-to-Order Items:

• Due to the personalized nature of our products, each item is made to order. As a result, we regret to inform you that we do not accept returns or exchanges on these items. We kindly ask our customers to pay extra close attention to the sizing chart provided to ensure the perfect fit.

Sizing Recommendations:

• If you find yourself stuck between sizes, we recommend sizing up for a looser fit. Our sizing chart is designed to assist you in making the best choice for your comfort and style.

Canceling an Order:

• Please note that you only have up to 15 minutes to cancel an order after placing it.

Damaged Items:

• In the unfortunate event that your item arrives damaged, please notify us within 14 days of receiving the item. To initiate the refund or replacement process, kindly send a clear photo of the damaged item to paristheprincemerch@gmail.com. Our customer support team will be happy to assist you in resolving the issue promptly.

We appreciate your understanding and cooperation with our return and exchange policy. If you have any further questions or concerns, feel free to reach out to us at the provided email address.

Thank you for supporting Paris!